Follow the Quick Reference Card:
Tip: It can take up to 5 minutes on first boot for the KoalaSafe to self configure and phone home.
Don't have a smartphone? No problem. You can control your KoalaSafe using the web app at http://app.koalasafe.com
Installed the app? Great! Now create an account. Just hit "Create account" from the login screen and enter an email address and password (one that the kids won't guess!)
After you login for the first time, you'll be presented the pairing screen.
This is the most techy part of setup - but fear not! It's easy. You just need to pair your app to your KoalaSafe box.
Simply click "Pair" to get the process started. If all goes well, you'll see the green-tick of joy and you're now ready to move on.
For the technically minded, what's happening is your phone is sending a multicast request to http://koala.local. The KoalaSafe listens for pairing requests at that address.
If the app fails to pair, there are some things to try:
This is the password you'll give your kids and guests to use the KoalaSafe network.
OK, so the first screen you'll see is the home Home screen which lists the profiles you've setup. Initially, this will just show "Everyone Else", which is the default profile.
A profile is a group of devices such as phones, tablets and laptops. If you have kids around the same age, and want them to have the same schedule and access to the same type of sites, you might create a profile like Young Kids.
Once you've created it, tap Devices to allocate the phones, tablets and laptops you want to control with this profile.
Tip: If a device says "unknown", try restart it to have its proper name show up
To setup a schedule, tap Schedule. To add some time when your kids can access the internet, tap the + in the top right.
Choose your start and end time, as well as which days this time applies to. For example, you might setup 4pm-6pm Monday, Tuesday, Wednesday, Thursday and Friday.3
The schedule you setup applies to the devices in this profile.
There's always a button under the current status to make temporary changes. For example, if the internet is off, it will show "Extend Time...", if you need to give your kids another 15mins for example.
If the internet is off, it will show "Restrict time...", if you want to turn it off for a while just this once, without changing the schedule.
To setup app and site blocking, tap "App and Site Blocking". You'll be presented with a list of categories. Toggle to the right "so it's blue/on" to allow that type of content. For example, moving the Games toggle to 'on', will allow the devices in this profile to access game websites and apps.
For categories with a small arrow:
You can tap to see individual sites and apps that have been categorised. For example, in Games, you can individually allow or block Steam or Minecraft. Check out Social Media too, it has quite a few App Profiles setup so you can allow Instagram, but block Facebook for example.
Usage lets you see which sites/apps the devices in this profile use the most. It's helpful to understand where your kids spend time and start a conversation when necessary.
The Big Red Button is to shut down the internet for all the profiels on the KoalaSafe network (except those in parent mode). Think of it as the real life pepper shaker for those that have seen video.
When you press the big red button, the internet goes off. When you press it again, everything reverts to the schedule.
Parent mode removes all the restrictions on a profile - both the schedule and the blocking, plus usage won't be collected.
Parent mode is designed to allow for you to share devices. For example, if you share an iPad, then after the kids go to bed, you might enable parent mode for 2 hours to use for yourself, and then it will revert back.
Parent mode also helps with trouble shooting apps or sites.
You won't typically need to change settings once you're all setup. This screen has all the options for things like changing emails or passwords, viewing this help, resetting the router etc.
Tip: You can control KoalaSafe from anywhere! You don't need to be on your nework.
KoalaSafe is a layer 2 Wireless Access Point and Switch (also known as a "bridge"), devices connected to the KoalaSafe are on the same network as your main router. It does not provide DHCP services.
The KoalaSafe takes control of DNS for all devices connected to it irrespective of the devices settings. This is a required part of our filtering and as such it is not compatible with other services that take control of DNS such as OpenDNS, Live Parental Controls or a local DNS server. If you currently use a local DNS Server we suggest you have a look at installing an mDNS (Bonjour/ZeroConf/Avahi) Service on your network.
The KoalaSafe Companion app can control your KoalaSafe from anywhere not just when at home. To do this the KoalaSafe talks to our cloud servers and requires the following outbound ports to be open TCP 443, 23447 and UDP 514 This will be the case unless you run special firewall software on your network. In order to ensure the time is correct for schedules it also makes use of NTP on port 123
The age is just for defaults. For example, Facebook will be disabled by default for kids under 13. You can leave it blank if you'd like to setup the defaults yourself. ↩
This is how you edit/delete most things in the app - swipe left to see your options. ↩
The "right" amount of screen time is a personal choice. Government and medical recommendations vary by country and families all have different styles. Just choose what feels right. If you find later it's too strict or too loose, just come in and edit it. ↩